My DirecTV Personnel File

I am currently having issues with DirecTV appealing my unemployment claim. I worked there for six years and was a Case Manger since day one. I have never had any written warnings; I worked on projects off the clock, and was very respect by my team leaders and co-workers. We were up for a shift bid and I made a comment on Robert Wood’s (AKA: Austin Wood) FaceBook about how I was not looking forward to it and hope I don’t get Melody Tucker. I mentioned that she was going around making sure her team had their tools up. I then said, “well I guess she does not realize that her team didn’t just walk off the short bus in front of the building behind EMSA.” Well one of my co-works was possibly offend by what I said and took it to HR. (Possibly Austin or someone else) I was walked into HR the following day and they confronted be on it. I said I was sorry for what I wrote and it was unprofessional for me to say what I said. Well I went back to work and finished the day. Then worked the half of the next day and got walked back into HR. Both Jennifer Ha and Bill Lee were there. They said based on what they reviewed and that they discovered that I was pre-filling my time card I was going to be terminated. They showed my badge in/outs and my time card. It showed me coming in 4 min’s late and 7 ‘s late. Then they walked me out the door. I felt like all the extra work I have done on my own and hard work I have done was unappreciated. A pimp slap in the face. I could not believe it, it was like a dream. I was one of the best employees they had in the department. What the hell is wrong with these people…

Two Weeks later

I went and applied for my unemployment two weeks later. Then 3 weeks later I get a 409A (Fact Finding Q:’s) they said I admitted to time card fraud and unprofessional-ism. They made me sound like a true jackass. Well I did my research, responded to each questions including the references to the DirecTV employee handbook Social Media Policy. I did not post or say anything related to DirecTV’s products, services, customer information, troubleshooting, customer complaints, or pricing as listed in the DirecTV Employee Handbook. Two days after that I went to file my weekly unemployment claim, it said I was denied for my benefits dues to state law.

You better dam well believe I was pissed. I hardly ever claimed the overtime after my calls, always spent time after logged out of the phone at the end of my shift finishing required documentation and field escalations. Then for them to say this crap… So I called Jennifer Ha requesting the last 6 months badge time in/out, time cards, month end performance reviews, and my 2010 annual review. She said that she would get back with me. The next day she called and said that she could not give me that information.

I was expecting this. I just said well that’s ok and I am working on an appeal. I will just go ahead and finish filing my appeal. Then I will subpoena these documents and subpoena Rebecca Goodman (my team leader) to appear in an in-person hearing.

I know when you file a denied benefit appeal in Oklahoma they will schedule a phone hearing. However, I know I have the right to request an in-person hearing after the phone hearing has been scheduled. I am sure they don’t want to attend an in-person hearing and require my previous team leader to have to go appear in person as well. Hopefully they will just drop it. However, if they don’t, I am not backing down.

I will keep you posted. I hope this information will be beneficial to other DirecTV employee’s who have been spit to the curb. They look at it like they’re doing us a favor to provide a job to people.